Privacy Policy

1. Data Controller

The Data Controller responsible for your personal data is Homezy Ltd (Homezy.Rentals). For all privacy matters, please contact us at info@homezy.rentals.

2. Data We Collect

We only collect data necessary to provide and improve our rental services:

  • Identity Data: Name, date of birth, and identity documentation (required for “Right to Rent” checks on long tenancies).

  • Contact Data: Email address, telephone number, and residential address.

  • Financial Data: Payment details (processed securely by a third-party gateway, we do not store full card numbers).

3. How We Use Your Data (Lawful Basis)

We rely on the following lawful bases for processing your data:

  • Contract: To fulfil our obligations under a booking or tenancy agreement (e.g., processing payment, arranging check-in).

  • Legal Obligation: To comply with UK law (e.g., Right to Rent checks, registering deposits with a scheme).

  • Legitimate Interest: To manage our business efficiently, improve our services, and communicate with you about your booking.

4. Data Sharing and Protection

We share your data only when necessary to fulfil our contract with you (e.g., maintenance contractors, professional cleaning services, deposit scheme providers). We do not sell your personal data to any third parties. We employ appropriate technical security measures to protect your data from unauthorized access or loss.

5. Your Legal Rights

Under GDPR, you have the right to: access your data, request correction of inaccurate data, request erasure of your data (subject to legal constraints), and object to or restrict processing. To exercise any of these rights, please email us directly.

Close